Please submit your resume to firstname.lastname@example.org. You may call us, however due to our office activity you will be better served contacting us via e-mail.
Thank you for your interest in joining our team!
Reservations Hospitality Agent
Napa Valley Tours & Transportation, a premier transportation company is seeking a Reservations Hospitality Agent to join our team at our corporate headquarters located in Napa, CA.
This position is the gateway to our organization. Applicant must have the ability to seamlessly interpret and execute the desires of our clients and partners. NVTT Hospitality Agents will answer, process and complete incoming phone transportation requests for all clients and partners.
Under the direction of the assigned supervisor, the Reservations Hospitality Agent is the first point of contact for customers and corporate partners calling the company for transportation bookings. As such, the Reservations Hospitality Agent must at all times display a professional appearance and speak in a polite manner and clear tone, including answering telephones or addressing people who have entered the Lobby. Reservations Hospitality Agents are expected to possess a working knowledge of reservations in Hotels, Transportation, or Hospitality.
Essential Duties and Responsibilities:
High School Diploma or equivalent. College education is a PLUS! At least 6 months customer service experience preferably in hospitality, transportation or hotels.
Napa Valley Tours & Transportation is an Equal Opportunity Employer
Compensation: Based on experience
Reservations or Concierge: 1 year
You can apply in person Monday-Friday 9:00am – 5:00pm at our Napa location 3210 California Blvd, email resume directly to email@example.com or reply directly to posting.